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Contract Benefits UM receives attractive discounts on their OptiPlex™, Latitude™, Server and Workstation models as well as other third party products Free Standard ground shipping Contract Pricing One stop shopping for stocked and custom configured computer systems Dell OptiPlex™ or Dimension™ models are supported, Recommended Models, by the majority of UM IT staff. View the model comparisons at this website Dell provides UM with a dedicated Dell Account Team Dell offers a UM Premier Page for Faculty, Students and Staff personal purchases. Visit the UM Computer Showcase website and go to the Dell Buy Direct link at the bottom. No PCards |
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Dell is a participating manufacturer of the Electronic Product Environmental Assessment Tool (EPEAT). EPEAT is a system to help purchasers in the public and private sectors evaluate, compare and select desktop computers, notebooks and monitors based on their environmental attributes. Visit the Dell Earth and Dell Values web pages for details about: Global Sustainability ReportEnvironmental Responsibility Community Engagement Corporate Accountability Diversity Supplier Global Citizenship Supplier Diversity Regulatory Compliance Global Recycling Plant a Tree for Me Plant a Forest for Me Sustainability Report Archive Energy Star® Products Dell Computer is a member of the Electronic Industry Code of Conduct (EICC). _________________________ Contact Dell For more detailed product questions, Dell provides UM with a Dedicated Account Team: Both local campus and inside sales reps are available at 800-274-7799. Brian Ullestad Frank Krieber Customer Support: Dell offers a variety of options for accessing technical support and other customer care services. You will need your product serial number to get support. Or, if you have your original Dell box, you can get the Dell order number on the shipping label to reference. On line support is available on the Dell contact Web Site Calling Dell - You can call Dell at 1-800-WWW-DELL (1-800-999-3355) and select the Service option from the menu. On-line Chat with Dell - You can initiate an online chat session with a Dell representative Here Tech Support: 800-274-7799 Option 3, Dell Support On-Line or the support link on the Premier Page Customer Care: 800-274-7799 Option 4, Customer Care Web site Follow menu for Education Institutions Software & Peripherals: 800-357-3355 option 4, then option 3, and then option 3 Warranty Upgrades: contact Rosie Moulinet 800-247-4618 x7237217 or Rosie_Carrizal-Mouli@Dell.com Spare Parts: 800-357-3355 Choose option 4 followed by option 3 Returns and damaged shipments: Contact Dell Customer Care Dept or 800-274-7799 Option 4 |
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